Privacy Policy
PRIVACY POLICY
This Privacy Policy explains how information is collected, used, shared, and protected when you visit this apartment community website or communicate with the leasing team.
- Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
• Request information about the apartment community
• Contact the leasing office
• Schedule a tour
• Request pricing or availability
• Join a waitlist
• Submit an online inquiry or guest card
• Subscribe to property updates
• Communicate by email, telephone, text message, chat, or an online form
This information may include your name, email address, telephone number, preferred move-in date, apartment preferences, message content, and any other information you choose to provide.
Information Collected Automatically
When you visit the website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.
This information may include:
• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and links selected
• Date and time of visits
• Referring website
• General geographic location
• Website interactions and session information
This information may be used to operate the website, understand how visitors use it, improve performance, and evaluate marketing efforts.
- How We Use Information
We may use the information collected to:
• Respond to leasing inquiries and requests
• Provide information about pricing, availability, amenities, and apartment homes
• Schedule and manage property tours
• Communicate with prospective and current residents
• Provide customer service
• Personalize and improve the website
• Analyze website traffic and marketing performance
• Prevent fraud, misuse, and security incidents
• Comply with legal and regulatory obligations
• Protect the rights, safety, and property of the apartment community, its residents, and others
We may contact you by telephone, email, or text message using the information you provide.
You may opt out of promotional emails by using the unsubscribe link included in the message. You may opt out of promotional text messages by replying STOP. Message and data rates may apply.
- How We Share Information
Property Ownership and Management
Information may be shared with property ownership, management personnel, leasing teams, and authorized representatives for leasing, customer service, reporting, management, and operational purposes.
Service Providers
Information may be shared with service providers that support website and leasing operations, including:
• Website hosting and maintenance providers
• Customer relationship management platforms
• Leasing and tour-scheduling services
• Email, telephone, chat, and text-message providers
• Analytics and advertising services
• Call-tracking providers
• Security, fraud-prevention, and technical-support providers
These providers may access information only as necessary to perform services on behalf of the apartment community and as permitted by applicable law.
Legal and Business Purposes
Information may be disclosed when reasonably necessary to:
• Comply with applicable laws or regulations
• Respond to a court order, legal process, or government request
• Investigate fraud or security incidents
• Protect personal safety
• Enforce agreements
• Protect legal rights or property
Information may also be transferred as part of a sale, acquisition, financing, reorganization, change in ownership, change in management, or other business transaction.
Personal information is not sold for monetary compensation. However, some analytics or advertising technologies may be considered a sale, sharing, or targeted advertising under certain state privacy laws.
- Cookies and Similar Technologies
The website may use cookies, tracking pixels, analytics tools, and similar technologies to:
• Remember visitor preferences
• Understand website activity
• Improve website functionality
• Measure advertising performance
• Provide relevant content and advertising
Cookies may be controlled through your browser settings. Disabling cookies may affect certain website features.
Where required by law, the website may provide a cookie preference tool or another method for managing nonessential cookies.
- Online Applications and Third-Party Websites
The website may contain links to third-party services, including:
• Rental application portals
• Resident portals
• Payment platforms
• Screening providers
• Mapping services
• Social media platforms
• Scheduling tools
• Other external websites
Information submitted directly to a third party is governed by that party’s privacy policy and terms. Visitors should review the privacy practices of third-party services before submitting personal information.
- Data Retention
Personal information may be retained for as long as reasonably necessary to:
• Respond to inquiries
• Manage leasing activities
• Maintain business and legal records
• Resolve disputes
• Enforce agreements
• Comply with applicable laws
Retention periods may vary depending on the type of information collected and the purpose for which it is used.
- Data Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. The absolute security of information submitted through the website cannot be guaranteed.
- Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
• Request access to personal information collected about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request information about how personal information is used or disclosed
• Request a copy of certain personal information
• Opt out of certain targeted advertising, sharing, or sales of personal information
• Appeal the denial of a privacy request
• Exercise privacy rights without unlawful discrimination
Privacy requests may be submitted by contacting the leasing office or using the contact information provided on the website.
Identity verification may be required before a request is processed. Some information may be exempt from privacy requests under applicable law.
- Children’s Privacy
The website is not directed to children under the age of 13, and personal information is not knowingly collected from children under 13.
If information from a child under 13 is discovered, reasonable steps will be taken to delete it.
- Do Not Track Signals
Some web browsers allow users to send a Do Not Track signal. Because there is no universally accepted standard for responding to these signals, the website may not respond to all Do Not Track requests.
The website may recognize other legally required browser-based opt-out signals where applicable.
- Fair Housing
Personal information is used and processed in accordance with applicable fair housing laws. Housing opportunities are offered without unlawful discrimination based on any protected characteristic.
- Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or business practices.
The most current version will be posted on the website.
- Contact
Questions, concerns, or privacy requests may be submitted through the website’s contact form or by contacting the leasing office directly.